Shipping policy
Although picking up your Pet in person at the breeder is ideal, we understand this is simply not practical for everybody. To accommodate those who cannot pick up their pet in person, we offer two travel options:
GROUND TRAVEL
Coordination: Together, we’ll arrange and confirm a travel date to ensure our kittens or parrots are ready for the exciting day they get to meet their new family.
Pet Pickup: We can arrange to meet halfway with you (depending on the distance) so picking up your kitten will be made easier. We love the opportunity to hang out with your cat for the day and make some road-trip memories (and potty stops) together!
Joyful Reunion: The best part! It is always a pleasure to hand-deliver, from our arms to yours, the new love of your life!
AIR TRAVEL
Airport Selection: We’ll find and choose the most convenient airport that provides a Pet program and an incoming flight schedule that is best for the cat at any given time.
Coordination: We take care of communicating and coordinating with you to ensure your kitten is well-prepared for their travel day. We work with you to coordinate schedules, and you will be provided with a full flight itinerary.
Kitten Pickup: You have the option to pick up your pet from the nearest airport to your location or let one of our certified nannies deliver the cat to your doorstep. We love this because we get to spend extra time with your kitten in helping them to have the best travel day possible!
Accommodations: After goodbye kisses and check-in, your pet will travel in the comfort of a new airline-approved kennel with absorbent bedding, food, and water.
Joyful Reunion: We stay in touch with you to let you know your pet is safe on its way, and will wait to hear the good news of your new pet arriving safely in your arms!
Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Kitteryway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information will not be stored on our servers. We do not use cookies. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses
RETURNS POLICY:
If you are not satisfied with your Adoption upon delivery, we offer a 100% money-back guarantee. You can return your pet within 15 days for a full refund.